Client : K.P.
Management in: Florence
I thank Knight Frank for their expert interactions, of finding us a client primarily and for overseeing the sale, along with the dealing of the 'Notary' along with me. Above all, I would like to thank especially, Rima Stubbs, (their representative in Florence) who personally, not only showed the house to many clients, but also spoke to me continually, keeping me updated, and through out those years, never hesitated to help, give me advise nor respond to every single message I sent, to explain things to me, when I was sometime confused by all. Rima, was the one who lead me through the whole sale procedure, showed the house, and was so well advised/informed and on top that, the one who oversaw all the ongoing complications, re selling our ancient family home. She showed at all times, much humanity in understanding this difficult family scenario, helped with the digesting of the buyer's lawyer claims and our personal 'geometer' remarks. Through her initiative, on a humanitarian level, I felt trust and a mutual understanding between us... So for her to have found a client and then to oversee all the hiccup's in such a complicated final sale of an ancient property. I can only, thank much, Rima, for all her efforts and heartfelt understandings and patience! 

Client : Clare
Management in: Florence
Dear Rima,
I just want to say 'thank you' for being so helpful over the years. I remember anytime I had a problem you were always so willing and helpful towards me. I appreciate this very much. You are just great at your job! I hope Knight Frank also appreciate you. Very best wishes.

Client : K & B
Management in: Florence

Rima - you have been amazing throughout all these years of looking. So patient and kind and made the whole crazy process work! I can't thank you enough. 

Client : N.A.
Management in: Florence
Rima, should no transaction ever arise between us, I wish to tell you that I have really enjoyed working with you.  I like your work ethic and your patient, non-pushy attitude.  I wish you the best of luck in this and all future endeavors.  You deserve it.  

Client : Carl and Milena 
Management in: Florence
Dear Daniela and Giulio,
we just wanted to say thank you for all of your help. You made our Italian dream home come true!! You are both amazing. We can't imagine having done this without you.

Client : J and M  
Management in: Florence
Rima Stubbs worked tirelessly and professionally to find a buyer for our house - and moreover she was always a pleasure to deal with. We would definitely recommend her to anyone.

Client : Cathy and Mark  
Management in: Tuscany
All is well with us and with the house. We couldn't be more pleased with Elisa.  She is truly exceptional.  She has done, and continues to do, a fabulous job looking after our house and taking care of anything that is needed. 

Client : Christa and Richard
Management in: Tuscany
I have known Rima Stubbs for several years. Rima is an excellent real estate agent. She is always very professional, knowledgeable, reliable with appointments and very supportive-never pushy. During the years we were searching for a property in Tuscany she was very patient. She tried to fully understand our needs and showed us a number of suitable properties. Once we had found the property we wanted, she was very helpful explaining local legal requirements, recommending a bi-lingual lawyer as well as supportive during the at times difficult negotiations with the seller. We can highly recommend her services.

Client : John 
Management in: Tuscany
Bill Thomson and his team have expertly and patiently guided us through the transformation of our charming ruin set in 60 acres of olive groves and woodland into a characterful family estate. We are thrilled with the outcome.

Client : Emanuela e Paolo
Management in: Tuscany
Carissima Rima,
probabilmente abbiamo trovato un rustico da ristrutturare che ci interessa.
Nel mentre dobbiamo pero' ringraziarti per la tua eccezionale gentilezza e disponibilita' che non si trova facilmente presso nessun altro venditore che abbiamo incontrato nella nostra vita. Ancora grazie.

Client : Diane and David
Management in: Florence
Dear Bill,
It has been over a year since Daniela has been managing our apartment at Via Monalda.
I felt compelled to write you to express how exceedingly pleased Diane and I are with her performance during this time. She is professional, organized and extremely responsive to our requests.
Frankly of our three homes she is clearly the top manager we have dealt with.
Obviously our distance to Firenze has made her role more important and appreciated.
I would only hope that I could duplicate her in the USA.
Best wishes for a Happy Holiday
Client : Wayne and Margie
Management in: Florence
Dear Rima,
now that the dust has settled, Wayne and I wanted to thank you for all your hard work in bringing our apartment purchase in Florence to a successful completion.  From the beginning we appreciated your ability to understand what we were looking for, to show us properties that all fell within our requirements and to work with other agents to ensure that we didn't miss any promising prospects.  As well, your patience and tact in handling what proved to be somewhat fraught negotiations were invaluable.  At all times it was reassuring to know that we were in extremely capable hands.  We are absolutely delighted with the apartment and, as soon as the renovations are complete, look forward to having you join us on the terrace to enjoy the spectacular view.
Thanks again.

Client : Zoe
Management in: Florence
Dear Bill,
sorry that our paths did not overlap in Florence last week.  I suddenly realised on my return that I have never emailed you to say just how wonderful the job is that Dani does for me.  She is always helpful, knowledgeable and lovely.  I think we forget sometimes to tell people hence my email to you.
Hope to see you when I return in April.

Client : A.
Management in: Florence
Dear Rima Stubbs,
Firstly, I must say that you are an extremely good estate agent . Having myself worked in the business since the ages of 19 to 43 and owning a number of Estate Agencies and selling them on etc , I know how hard it is to get hold of good reliable and effective agents . I would say that Bill must know you are worth more than your weight in gold.

Client : Simon
Management in: Florence
We are very impressed by the Knight Frank team, both in relation to the purchase and in relation to the on-going management of our house. Rima did not waste our time showing us properties which she knew we would not like; she was very honest with us. Daniela looks after our house when we are away, and she is a star. Both Rima and Daniela are efficient, highly professional, and very nice to deal with."
All the best.

Client : N+P
Management in: Florence
Dear Rima,
this little note is to say a BIG thank-you to you for piloting us through the sometimes demoralising process of selling our house.
There were 'lows' and even lower 'lows' during the almost three years that the house was on the market, but your sunny approach was always uplifting. Your visits cheered us and your steady advice kept us focussed.
Sometime down the line, we shall have that promised leisurely lunch together in Firenze.
With our thanks and very best wishes

Client : G.
Management in: Florence
Hi Daniela,
we have been clients of Chianti Estates Florence Office for 7 years. Daniela Mealli and the team always provide professional service with great integrity. They are outstanding professionals.They are attentive to every detail from very large projects and assignments to the smallest detail to make our life in Florence such an enjoyable experience. We couldn't do without them.

Client : GC
Management/sales in Florence
Sincere thanks for all you’ve done for me. One of the pleasures of staying in Bardi has been getting to know you all. 
All my best wishes